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	<title>Epsilica</title>
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	<description>Transforming Tomorrow</description>
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		<title>What about your silent customers?</title>
		<description><![CDATA[ In an economic climate where disposable income is shrinking, positive customer service is perhaps one of the most important competitive strengths that a company can have. The 2009 Customer Experience Maturity Monitor survey from Peppers &#038; Rogers Group, found ...]]></description>
		<link>http://epsilica.com/insights/what-about-your-silent-customers/</link>
			</item>
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		<title>Will Google’s Motorola deal alienate other manufacturers?</title>
		<description><![CDATA[This week, Google announced it’s $12.5 billion purchase of Motorola Mobility, once the largest mobile phone handset manufacturer in the world. A telling development in just how much the market has become dominated by the big three - Google, Apple ...]]></description>
		<link>http://epsilica.com/insights/will-google%e2%80%99s-motorola-tie-up-alienate-other-manufacturers/</link>
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		<title>Why knowledge sharing is the crucial to NHS efficiency</title>
		<description><![CDATA[Much has been talked about with the Government’s NHS reforms but at the heart of it all, is a structural problem. Specifically that of inefficient knowledge sharing leading to delays and sometimes undesirable outcomes. The key inefficiency seems to be ...]]></description>
		<link>http://epsilica.com/insights/why-knowledge-sharing-is-the-crucial-to-nhs-efficiency/</link>
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		<title>The future of the UK automobile industry?</title>
		<description><![CDATA[The latest report from the All-Party Parliamentary Motor Group (APMG), 'Driving growth: Future challenges and opportunities for UK automative', makes some important recommendations to the UK Government. ]]></description>
		<link>http://epsilica.com/insights/the-future-of-the-uk-automobile-industry/</link>
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		<title>The advertising industry vs the tech industry?</title>
		<description><![CDATA[During his Re:think 2011 keynote speech, Sir Martin Sorrell, talked about a new structure in the creative sector, with agencies, content owners and clients all working together. ]]></description>
		<link>http://epsilica.com/insights/the-advertising-industry-versus-the-tech-industry/</link>
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		<title>The IMF UK forecast and two trigger points</title>
		<description><![CDATA[The latest IMF forecast states that Britain’s economic recovery will be ‘bumpy and uneven’, as the fund believes that the UK economy has less room to grow over the new few years, than hoped. The recent slump or rather entire ...]]></description>
		<link>http://epsilica.com/insights/the-imf-uk-forecast-and-two-trigger-points/</link>
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		<title>Rebalancing the UK Economy</title>
		<description><![CDATA[Over the last couple of weeks, UK economic data has not been too inspiring and now we have the news that UK manufacturing has contracted in July. The CIPS Manufacturing Purchasing Managers’ Index showed a reading of 49.1, which is ...]]></description>
		<link>http://epsilica.com/insights/rebalancing-the-uk-economy/</link>
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		<title>The digital age in numbers</title>
		<description><![CDATA[Over the last decade, the digital landscape has changed significantly. Some numbers just deserve to be highlighted...

 The Digital Age In Numbers... ]]></description>
		<link>http://epsilica.com/insights/the-digital-age-in-numbers/</link>
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		<title>Groups vs Teams &#8211; why the difference matters</title>
		<description><![CDATA[Within your organisation, there will be groups. These are employees who define themselves as part of a unit. However, you’ll also have teams. These are employees who are working together, towards a specific shared vision.  It’s crucial to distinguish between ...]]></description>
		<link>http://epsilica.com/insights/groups-vs-teams-why-the-difference-matters/</link>
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		<title>Ten Things You Didn&#8217;t Know About Companies You Do&#8230;</title>
		<description><![CDATA[Here's a little treat for you... from us...

Transformations truly are amazing aren't they?


]]></description>
		<link>http://epsilica.com/insights/ten-things-you-didnt-know-about-companies-you-do/</link>
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